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The recent large increase in __________ has caused consumers to adjust their spending in other categories.


A) automobile prices
B) gasoline prices
C) interest rates
D) consumer confidence
E) property values

F) A) and B)
G) C) and D)

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Demographics refer to


A) the description of a population according to its values or cultural beliefs.
B) an objective measurement of a person's likelihood to purchase a product or service.
C) the psychological profile of prospective consumers.
D) the density of a population in a geographic area.
E) the description of a population according to selected characteristics such as age, gender, ethnicity, income, and occupation.

F) B) and E)
G) A) and E)

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Local newspaper readership has declined significantly in recent years. Not only are traditional newspapers losing subscribers, they are also losing advertisers. To combat these trends, many newspaper publishers now offer online versions of their printed newspapers. This is most likely a response to which environmental force?


A) economic, since few can afford a newspaper today
B) competitive, resulting from new, smaller local newspapers that are flourishing
C) technological, since high-speed printing presses have become more easy to use
D) social, resulting from changing consumer preferences for information delivered online
E) regulatory, since the government provides tax incentives for paper-based products

F) A) and B)
G) A) and C)

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All of the following statements about a person's moral philosophy are true EXCEPT:


A) Moral philosophy cannot be learned through formal education.
B) Moral philosophy is learned through the process of socialization with family.
C) Moral philosophy is influenced by the corporate culture he or she is in.
D) Moral philosophy is learned through the process of socialization with friends.
E) Moral philosophy is influenced by the societal culture he or she is in.

F) C) and D)
G) All of the above

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The purpose of the __________ is to forbid certain actions that are likely to lessen competition, although no actual harm has yet occurred.


A) Federal Trade Commission Act
B) Lanham Act
C) Clayton Act
D) Sherman Antitrust Act
E) Robinson-Patman Act

F) B) and E)
G) B) and D)

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Small businesses make up the majority of the competitive landscape for most businesses. There are approximately __________ small businesses in the United States.


A) 17 million
B) 28 million
C) 39 million
D) 52 million
E) 97 million

F) A) and E)
G) A) and B)

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Triple-bottom line refers to


A) the recognition of the need for organizations to improve the state of people, the planet, and profit simultaneously if they are to achieve sustainable, long-term growth.
B) the obligations an organization has to those who can affect achievement of its sales, profit, and market share objectives simultaneously.
C) the recognition of the need for organizations to be responsible simultaneously to shareholders, employees, and customers.
D) the obligations an organization has to practice profit, stakeholder, and societal responsibility simultaneously.
E) three different financial statements prepared in three different formats: one for governmental regulators, one for shareholders, and one for internal use

F) B) and D)
G) A) and E)

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Cloud computing, such as Apple's iCloud, enables businesses and consumers to share data or use software application like Microsoft Office directly from a remote server over the Internet or wirelessly rather than having that data file or program reside on a personal computer. This is an example of a __________ change in the marketing environment.


A) regulatory
B) sociocultural
C) competitive
D) technological
E) marketing mix

F) B) and D)
G) A) and E)

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   Pampers Ad  -Consider the Pampers ad above. Since 2006, Procter & Gamble has developed a successful brand campaign that includes the Pampers 1 Pack 1 Vaccine initiative, which has protected 100 million women and their babies against maternal and neonatal tetanus. This is an example of A) philanthropic marketing. B) corporate altruism. C) the marketing concept. D) green marketing. E) cause marketing. Pampers Ad -Consider the Pampers ad above. Since 2006, Procter & Gamble has developed a successful brand campaign that includes the Pampers 1 Pack 1 Vaccine initiative, which has protected 100 million women and their babies against maternal and neonatal tetanus. This is an example of


A) philanthropic marketing.
B) corporate altruism.
C) the marketing concept.
D) green marketing.
E) cause marketing.

F) B) and E)
G) D) and E)

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All of the following are commonly held values in the United States EXCEPT:


A) equality.
B) action.
C) belief in fate.
D) continuous change.
E) personal control.

F) A) and D)
G) C) and E)

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The purpose of environmental scanning is to


A) only identify trends in the marketplace.
B) only interpret trends in the marketplace.
C) only forecast trends in the marketplace.
D) identify, interpret, and forecast trends in the marketplace.
E) only identify and interpret trends in the marketplace

F) A) and E)
G) None of the above

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The use of coupons is a frequently used marketing tactic for which form of competition?


A) pure competition
B) cross-market competition
C) an oligopoly
D) a monopoly
E) monopolistic competition

F) C) and E)
G) A) and E)

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The population explosion has occurred


A) primarily in the developing countries of Latin America, Asia, and Africa.
B) evenly throughout the world.
C) primarily in the United States due to high birth rates and immigration.
D) primarily in the countries of the European Union due to high birth rates and immigration.
E) primarily in developed countries due to better economic, infrastructure, and healthcare conditions.

F) B) and D)
G) A) and B)

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Social responsibility refers to


A) a personal moral philosophy that focuses on the greatest good for the greatest number by assessing the costs and benefits of the consequences of ethical behavior.
B) a democratic consensus of moral principles and laws that govern the behavior of individuals based on legislation adopted at the federal, state, and local levels.
C) a societal moral philosophy based on the Golden Rule of the Judeo-Christian ethic found in the U.S. Constitution's Bill of Rights.
D) the view that organizations are part of a larger society and are accountable to that society for their actions.
E) a personal moral philosophy that considers individual rights or duties as universal, regardless of the outcomE.Key term definition - social responsibility.

F) C) and D)
G) A) and B)

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Economic espionage refers to


A) the destruction of a competitor's products or services through physical damage of property or damage to their reputation.
B) persuading someone to act in one's favor, typically illegally or dishonestly, by a gift of money or other inducement.
C) an illicit payment made to someone who has facilitated a transaction or appointment.
D) the collection of trade secrets or other intellectual property from foreign countries or governments.
E) the clandestine collection of trade secrets or proprietary information about a company's competitors.

F) C) and D)
G) D) and E)

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A firm conducting an environmental scan of the marketplace might uncover key __________ like the impact of new robot technology and the growth of online privacy and regulation.


A) profits
B) responsibilities
C) idealisms
D) codes
E) trends

F) C) and D)
G) All of the above

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The form of competition in which many sellers compete with substitutable products within a price range is called


A) pure competition.
B) cross-market competition.
C) an oligopoly.
D) monopolistic competition.
E) a monopoly.

F) C) and D)
G) B) and E)

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  -According to the textbook, four new technologies are expected to have impact on marketing. These are: A) biotechnology, smart grid services, natural user interfaces, and social networks. B) neuron technology, lithium batteries, cloud computing, and wireless power. C) crowdsourcing, genomics, QR codes, and smart bio watches. D) the Internet of Things, five-sense computing, smart grid services, and 3D technologies. E) nanotechnology, autobots, cloud computing, and electric cars. -According to the textbook, four new technologies are expected to have impact on marketing. These are:


A) biotechnology, smart grid services, natural user interfaces, and social networks.
B) neuron technology, lithium batteries, cloud computing, and wireless power.
C) crowdsourcing, genomics, QR codes, and smart bio watches.
D) the Internet of Things, five-sense computing, smart grid services, and 3D technologies.
E) nanotechnology, autobots, cloud computing, and electric cars.

F) None of the above
G) C) and D)

Correct Answer

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Which of the following laws has the purpose of protecting competition?


A) Prevention and Enforcement Act
B) Clayton Act
C) Federal Trade Commission Act
D) Fair Trade Act
E) Unfair Practices Act

F) D) and E)
G) A) and B)

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The purpose of copyright law is to


A) provide incentives for increased competition.
B) give inventors of new and novel products the right to exclude others from making, using, or selling products that infringe the patented invention.
C) level the playing field between inventors who work for large corporations and those who work on their own.
D) guarantee the quality and safety of any product produced or distributed in the United States.
E) give an author of a literary, dramatic, musical, or artistic work the exclusive right to print, perform, or otherwise copy that work.

F) A) and D)
G) All of the above

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