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Effective short-term objectives should be ______________ and _____________.


A) specific; measurable
B) achievable; not challenging
C) motivating; not limiting
D) time defined; not limiting

E) A) and B)
F) None of the above

Correct Answer

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Tesco was forced to restate its earnings for the first half of 2014 to 431 million USD because senior managers in the UK food business had booked income early and delayed the booking of costs in order to improve appearances of financial performance.This scandal results from ____________ and __________.


A) poor environment; management systems
B) poor governance; control
C) external environmental factors; internal environmental factors
D) leadership; financial systems

E) C) and D)
F) A) and B)

Correct Answer

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Auditors are appointed by the Securities and Exchange Commission to audit company financial statements.

A) True
B) False

Correct Answer

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False

Contemporary approaches to strategic control rely primarily on


A) feedback controls.
B) single-loop learning.
C) double-loop learning.
D) comparative learning.

E) All of the above
F) A) and B)

Correct Answer

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One of the most critical roles of the board of directors is to create incentives that align the interests of the CEO and top executives with the interests of shareholders.

A) True
B) False

Correct Answer

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All of the following are types of information that a firm is required to disclose except


A) quarterly and annual filings of financial information.
B) stock trading by insiders.
C) details of new products under development.
D) details of executive compensation packages.

E) A) and B)
F) C) and D)

Correct Answer

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For the maximum benefit of each part,a corporation is a mechanism created to allow different parties to contribute all of the following except


A) buildings.
B) capital.
C) expertise.
D) labor.

E) A) and C)
F) A) and D)

Correct Answer

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The need for rules and regulations can be minimized if the organization has a strong culture.There is no necessity to have a system of rewards and incentives as well.

A) True
B) False

Correct Answer

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Shareholders rely on CEOs to adopt policies and strategies that maximize the value of their shares.To motivate CEOs to maximize the value of their companies,boards of directors can consider all of the following options except one.Which one is it?


A) Boards can require that the CEOs become substantial owners of company stock.
B) Salaries, bonuses, and stock options can be structures to provide rewards for superior performance.
C) Salaries can be structured to provide penalties for poor performance.
D) Dismissal for poor performance is not an option.

E) All of the above
F) B) and C)

Correct Answer

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Culture,a system of unwritten rules that forms and internalized influence over behavior,is often found in professional organizations.

A) True
B) False

Correct Answer

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True

Most organizations with strong cultures and a sound system of rewards and incentives can eventually internalize boundaries rather than use explicit rules and regulations.Which of the following is not a technique for moving in that direction?


A) Hire people who identify with the dominant values of the organization.
B) Develop managerial role models.
C) Minimize training and indoctrination.
D) Align reward systems with organizational goals and objectives.

E) A) and C)
F) A) and D)

Correct Answer

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In order to minimize the temptation for managers to act in their own self-interest,governance mechanisms exist for implementation consideration.Which of the following is not a primary means for monitoring managerial behavior?


A) a board of directors that acts in the best interests of shareholders to create short-term value
B) shareholder activism in which owners view themselves a shareowners
C) a board of directors that acts in the best interests of shareholders to create long-term value
D) managerial incentives to align management interests with those of the stockholders

E) A) and C)
F) B) and C)

Correct Answer

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In choosing membership on the board of directors,consideration should be given to the size of the board as well as the individual member expertise and commitment to participate fully.

A) True
B) False

Correct Answer

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As firms simultaneously downsize and face the need for increased coordination across organizational boundaries,a control system based primarily on ______________ is dysfunctional.


A) boundaries and constraints
B) culture and rewards
C) organizational loyalty
D) innovation and risk taking

E) A) and B)
F) All of the above

Correct Answer

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The traditional approach to strategic control is sequential.Which of the following is not one of the steps in the sequence?


A) Action plans are submitted by lower level managers.
B) Performance is measured against the predetermined goal.
C) Strategies are implemented.
D) Strategies are formulated and top management sets goals.

E) A) and D)
F) B) and C)

Correct Answer

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Action plans permit a degree of autonomy for managers who sometimes must modify activities to achieve the desired outcome.

A) True
B) False

Correct Answer

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The late Sam Walton,founder of Walmart,used to give pep rallies at local Walmart stores.What purpose did this serve?


A) It was used to remind employees of Walmart rules and regulations.
B) It helped reinforce and sustain the Walmart culture.
C) It demonstrated to employees the importance of articulating explicit goals and objectives.
D) It made the Walmart reward system very explicit.

E) All of the above
F) A) and B)

Correct Answer

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When firms like Siebel Systems,Disney,Oracle,and Microsoft separated the roles of CEO and chairman of the board,they were creating CEO duality.

A) True
B) False

Correct Answer

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Hiring is important in organizations,especially hiring the right people who already identify with the dominant values of the organization and have attributes that are consistent with them.

A) True
B) False

Correct Answer

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Rules and regulations,rather than culture or rewards,would be used for strategic control at which type of company?


A) software developer
B) stock brokerage firm
C) manufacturer of mass produced products
D) high tech research facility

E) C) and D)
F) None of the above

Correct Answer

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C

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