Question 1

Most Americans speak at a rate of about ______ words per minute.

Accepted Answer

A)  125
B)  150
C)  65
D)  70E) A) and B)
F) A) and C)

Question 2

A listener who takes notes indicates both the message and the speaker are boring.

Accepted Answer

A) True 
 B)False

Question 3

Which technique induces a macro listening climate?

Accepted Answer

A)  note taking
B)  leaning toward a speaker
C)  walking around
D)  rephrasing the speaker's wordsE) A) and B)
F) A) and C)

Question 4

Which of the following is one of the three dimensions of a message graphically displayed in the Figure?

Accepted Answer

A)  up to down
B)  vertical to horizontal
C)  narrow to wide
D)  formal to informalE) C) and D)
F) A) and C)

Question 5

Strategic managerial listening requires listening to the spoken words and attention to the nonverbal elements and the total environment.

Accepted Answer

A) True 
 B)False

Question 6

When working with culturally diverse employees,managers can benefit from using silence as a type of response.

Accepted Answer

A) True 
 B)False

Question 7

The key advantage of taking notes is that it helps the listener to ______.

Accepted Answer

A)  organize the message
B)  visualize the message
C)  personalize the message
D)  all of theseE) A) and C)
F) None of the above

Question 8

A directed question leads the speaker to a desired response.

Accepted Answer

A) True 
 B)False

Question 9

The listening barrier "detouring" is closely related to ______.

Accepted Answer

A)  travel distances
B)  the speaker's movements
C)  bias
D)  getting lostE) C) and D)
F) All of the above

Question 10

The main benefit of paraphrasing as a listening strategy is that it ______.

Accepted Answer

A)  increases understanding
B)  strengthens the relationship
C)  adds face time to the interaction
D)  both increases understanding and strengthens the relationshipE) A) and B)
F) B) and C)

Exam 10: Listening

When working with culturally diverse employees,managers can benefit from using silence as a type of response.

Correct Answer
verified

The listening barrier "detouring" is closely related to ______.

Correct Answer
verified

Strategic managerial listening requires listening to the spoken words and attention to the nonverbal elements and the total environment.

Correct Answer
verified

A directed question leads the speaker to a desired response.

Correct Answer
verified

Which of the following is one of the three dimensions of a message graphically displayed in the Figure?

Correct Answer
verified

The main benefit of paraphrasing as a listening strategy is that it ______.

Correct Answer
verified

Which technique induces a macro listening climate?

Correct Answer
verified

Most Americans speak at a rate of about ______ words per minute.

Correct Answer
verified

A listener who takes notes indicates both the message and the speaker are boring.

Correct Answer
verified

The key advantage of taking notes is that it helps the listener to ______.

Correct Answer
verified

Exam 10: Listening

When working with culturally diverse employees,managers can benefit from using silence as a type of response.

Correct AnswerverifiedShow Answer

The listening barrier "detouring" is closely related to ______.

Correct AnswerverifiedShow Answer

Strategic managerial listening requires listening to the spoken words and attention to the nonverbal elements and the total environment.

Correct AnswerverifiedShow Answer

A directed question leads the speaker to a desired response.

Correct AnswerverifiedShow Answer

Which of the following is one of the three dimensions of a message graphically displayed in the Figure?

Correct AnswerverifiedShow Answer

The main benefit of paraphrasing as a listening strategy is that it ______.

Correct AnswerverifiedShow Answer

Which technique induces a macro listening climate?

Correct AnswerverifiedShow Answer

Most Americans speak at a rate of about ______ words per minute.

Correct AnswerverifiedShow Answer

A listener who takes notes indicates both the message and the speaker are boring.

Correct AnswerverifiedShow Answer

The key advantage of taking notes is that it helps the listener to ______.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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