Question 1

Communication flows upward, downward, and laterally in an organization, but it is not possible for communication to flow diagonally.

Accepted Answer

A) True 
 B)False

Question 2

The communication process is very complex, and thus presents almost insurmountable challenges to understanding and controlling it.

Accepted Answer

A) True 
 B)False

Question 3

What has research shown to be true about nonverbal communication?

Accepted Answer

A)  Nonverbal cues are only minimally important.
B)  Our gestures and other nonverbal movements are largely habitual and really do not convey much to your audience.
C)  When individuals are lying, they blink more frequently, shift their feet, and shrug more often.
D)  Only 7% of our message is conveyed through nonverbal communication while 55% is conveyed through the actual words of the message.E) A) and C)
F) A) and B)

Question 4

Which of the following statements regarding external communications is accurate?

Accepted Answer

A)  Press releases are intended to inform employees of happenings within the organization.
B)  Ad fees are based on the perceived value of the audience who watches, reads or listens to the channel where the ad appears.
C)  The key to a successful external communication to customers is to keep the business message formal and professional.
D)  Blogs are shrinking in popularity, because people want information in a shorter, more concise fashion.E) All of the above
F) None of the above

Exam 8: Communication

What has research shown to be true about nonverbal communication?

Correct Answer
verified

The communication process is very complex, and thus presents almost insurmountable challenges to understanding and controlling it.

Correct Answer
verified

Which of the following statements regarding external communications is accurate?

Correct Answer
verified

Communication flows upward, downward, and laterally in an organization, but it is not possible for communication to flow diagonally.

Correct Answer
verified

Exam 8: Communication

What has research shown to be true about nonverbal communication?

Correct AnswerverifiedShow Answer

The communication process is very complex, and thus presents almost insurmountable challenges to understanding and controlling it.

Correct AnswerverifiedShow Answer

Which of the following statements regarding external communications is accurate?

Correct AnswerverifiedShow Answer

Communication flows upward, downward, and laterally in an organization, but it is not possible for communication to flow diagonally.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified