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Exam 13: Supply Chain Process Integration

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Question 1

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According to the text,the ultimate goal in supply chain management is to create value for the services and products provided to end customers,which,in turn,will benefit the firms in the supply chain network.

A) True
B) False

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Question 2

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When demand exceeds a supplier's finished goods available,a supplier may allocate product in proportion to what buyers ordered.This rationing often results in shortage gaming by the suppliers customers.

A) True
B) False

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Question 3

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What is RFID technology and how will it aid in management of the supply chain?

Forward buying is when companies purchase very small amounts of inventory.

The development of functional silos within an organization is considered a key component to achieving successful supply chain process integration.

Which of the following would be considered a Supply Chain Risk Management activity?

A set of activities designed to produce a product or service for an internal or external customer is called a(n) :

The textbook lists the following activities as Supply Chain Risk Management activities: 1.Increasing safety stock and forward buying 2.Identify backup suppliers and logistics services 3.Diversify the supply base 4.Utilize a supply chain IT system 5.Develop a formal risk management program For each also provide the downside of utilizing that particular strategy.

Building,maintaining and strengthening beneficial relationships with suppliers and customers is accomplished through the use of:

Successful supply chain management requires the development of inter-organizational performance metrics and supply-chain performance metrics to maintain and continuously improve the effectiveness of key internal and external processes.

Companies that train the employees of their supply chain partners are engaging in:

Supply relationship management personnel routinely communicate with:

Failing to see the big picture and acting only in regard to single firm in the supply chain can be referred to as:

The phrases "customer relationship management" and "customer service management" are interchangeable supply chain terms.

List and describe three obstacles to process integration along the supply chain.

According to the textbook,there are four key supply chain business processes: Purchasing,Manufacturing,Distribution,and Returns.

An important initial step in the supply chain integration model is for a firm to identify the primary trading partners so the firm can concentrate its time and resources on managing the important process links with these companies.

According to the text,mapping the network of primary trading partners is something that should be done in which stage of the supply chain integration model:

The following supply chain security activities,creating a director of security position,hiring personnel with military and/or government experience,and performing a formal security risk assessment,would be classified as:

Which of the following is considered an obstacle to supply chain integration?